Peace of Mind

Alleviate concerns about costly repairs to your solar panels.  

Convenient Help

We make it simple. Just  call the Pro-Shield hotline or send an email to request repairs.


Reducing the long-term repair costs can lead to big savings.


Pro-Shield Protection is a monthly subscription service that provides a number of premium perks for customers who prioritize maintaining their PV solar systems.  Just like a car, PV/ESS/EV
equipment lasts a long time if properly maintained. Regular maintenance can also reduce breakdowns by as much as 95% and helps keep utility bills lower. Pro-Shield Protection members can expect:

  • Priority Service: As a Sun Service Specialists Subscription Member, you’re our most important customer. When you need service, you are automatically prioritized on the schedule.

  • Members-Only Hotline: You won’t wait when you call either – when you call in to the Sun Service Specialists Subscription Member Hotline, your call is answered!    

  • 10% Discount: You will receive a 10% discount
    off any PV/ESS/EV repairs for as long as you remain a Member.

  • Ongoing Production Reviews: Your peace of mind is our goal. We will review your PV/ESS/EV systems on a quarterly basis looking for any Production or operating issues. We’ll send you a report quarterly for you to have a record of your systems production and any issues that we find.

  • 100% Satisfaction Guarantee. We promise your
    complete satisfaction. If you’re not fully satisfied,
    let us know, and we’ll make it right.


Sun Service Specialists is the only solar service provider that offers a premium service subscription in The Carolinas. A PV solar system is a major investment that deserves the best maintenance possible. With Pro-Shield Protection, customers can expect priority care so their systems work as well as the day they were powered on.


Since each home is different, we provide customizable purchase packages that are catered towards the customer needs. Diverse systems mean diverse solutions, and our technicians are prepared to learn the ins and outs of your system to make sure your home stays running.

We offer financing options so that homeowners are able to utilize our services based on their financial needs, allowing you to pay in a way that works for you. If you’re ready to protect your solar investment, contact us today!

Contact Us

Speak to a Service Advisor Today!
Services Needed
SMS Opt In
By checking this box, I consent to receiving text messages to my phone number provided above from Sun Service Specialists, LLC or the chosen solar installer/s to use the phone number entered for communication and marketing purposes, such as to send you product offers, using automated technology, even if I registered my number on a Do-Not-Call Registry. I understand that message and data rates may apply, that I do not have to consent to receiving text messages as a condition of purchasing goods and services, and that I may revoke my consent at any time
Notice: Sun Service Specialists is not an AHJ inspector. We make no representations or warranty, expressed, implied or otherwise regarding your home’s electrical system, existing PV/ESS/EV or other electrical components in your home that may or may not be affected by the performance of your system. All risks related to system performance, if any, are assumed by the person(s) for whom work is being performed. Sun Service Specialists does not warranty the premises or any PV/ESS/EV system to be free from manufacturer’s defects or workmanship faults in any way shape or form at any time. SUN SERVICE SPECIALISTS SERVICE MEMBERSHIP 888-585-7861 801 Pressley Rd Suite 100 Charlotte, NC 28217 Payment Plan: Monthly (Plus Tax): ??? Terms and Conditions This agreement is a Service agreement, not an insurance policy, extended warranty or maintenance contract. This agreement is between the seller (Sun Service Specialists) and the purchaser and provides for certain service and troubleshooting for your PV/ESS and/or EV equipment. This agreement starts at 12:00 a.m. on the effective date identified on the front of this agreement and continues until terminated or canceled. We will provide the following benefits to you during the term of this agreement: 1. We will perform quarterly performance reports of your PV systems. 2. For all other services needed, we will provide you with priority service in scheduling your appointment over non-agreement customers. 3. Repairs and services to equipment and accessories will receive a 10% discount off our flat-rate pricing or our time and material rates, whichever is applicable. 4.? Your responsibilities: 1. Equipment must be accessible. 2. You must make a reasonable effort to accommodate scheduling of maintenance visits. Agreement Termination or Cancellation. This agreement may be terminated by either party on thirty (30) days advance written notice effective as of the expiration of the notice period. Refund when the plan is terminated. Sun Service Specialists will refund the unused portion of the plan within 21 business days. Refunds are calculated prorated based on the unused portion of any prepayments. Price of this agreement is subject to state and local taxes, as required by law. Price of this agreement is subject to change. Customer will be notified 30 days prior to any change. All equipment manufacturers recommend annual servicing and preventative maintenance care. We include this service in your Sun Service Specialists Subscription Membership.

We’ve Built a Reputation on

Honesty & Dependability…

Our Service Teams have been exceeding our Customers’ and Partners’ expectations for over 10 years.

Service Manager Joel Robinson was superb. He helped troubleshoot a system his company didn’t actually install, even talking with the manufacturer over the phone on a three-way call with me for well over an hour. When he sent out teams to help, they were led by a young guy named Austin who was not only extremely personable, but knowledgeable and exceptionally helpful. I am so glad I found these guys and cannot recommend them enough. You won’t be disappointed — I wasn’t.

Kevin K.

I really appreciate this team for helping troubleshoot and repair an optimizer that had burned out on one of my panels. They were on time, knowledgeable, patient and professional with communication and proper expectations. I thought it was going to be a pricey fix and was worried about that, but to my surprise it was next to nothing because the product was under warranty. They handled all the communication with the manufacturer to get the replacement part. I highly recommend them to anyone who needs service on your solar system, they can do a wide variety of things related to it.

John S.

A few months ago I had a EV charger installation done by a Sun Service tech (Renu at the time). Overall it was a very good experience. The technician was polite, seemed very competent, and answered all my questions. The charger is working flawlessly. He also tidied up the work site afterwards and left it cleaner than it was when he got there. Highly recommend!

Jason G.

Get in Touch

(888) 585-SUN1

License #: L.34519

Our Office

801 Pressley Rd. Suite 100- C
Charlotte, NC 28217

Hours Of Operation

Monday thru Friday 8 am - 5 pm

Sun Service Specialists BBB accredited business profile


Get in Touch with Sun Service Specialists Today!